The Bicycle Collective is offering appointments so anyone can buy a bike, parts, or get help with that tricky mechanical problem.

30 March 2020

During these times where our lives are uprooted, we seek normalcy. This pandemic is hitting our most vulnerable the hardest. The Collective is eager to serve our customers and clients in this time of uncertainty and change. I’d like to introduce our new online- and by-appointment sales options! These measures will help us protect public health while allowing shop operations to continue. We want to be available to safely serve the community, especially with how crucial bikes are to maintaining all of our health and sanity. And as an effective form of transportation and mobility that naturally promotes social distancing.

BIKE SALES

Do you need a bike? Know someone who does? Starting today we are available to sell bikes by appointment. Here’s how easy it is:

• Browse our selection of refurbished on our various Instagram accounts and on our website. Make sure to note the make and model of the bike you’re interested in and we’ll set up a time that’s convenient for both of us so you can test it out.
• Set up an appointment for a test ride Mon-Sat from 12-7p by contacting us at our four locations by phone, email or social media:
  •  Salt Lake City Shop - 801-328-2453 |
  •  Provo Shop - 801-210-9032 | 
  • Ogden Shop - 801-997-0336 | 
  • St. George Shop - 435-574-9304 | 
  • Message us on Instagram
  • Message our Facebook pages
  • Book directly on our Appointments site 

• When you get to the shop, please ring the doorbell. We’ll set aside 20 minutes to help fit the bike to you and answer any questions. Please be prompt so we can help folks in a timely manner. If there’s a line, please stand 6 feet away from the person in front of you.
• Our staff will wear gloves when we handle the bikes, and we’ll be practicing thorough hand washing hygiene and washing before and after we help each customer. We recommend you do the same. We will sanitize the contact surfaces of each bike before and after your test ride.
• When you decide to purchase a bike from us, we accept credit cards and Apple/Google Pay.. Contactless payments are much less susceptible to viral transmission! Once you’re paid up, you’re good to go and ride.

GIFT CARDS

If you want to help the Bicycle Collective during this challenging time and through this transition, but you don’t need to buy a bike, consider purchasing a gift card to use when we’re able to reopen. You’ll get an additional 10% off your purchase when you use that gift card as a thanks for supporting us through this tough time.  Additionally, please consider donating disinfectants such as Lysol Wipes.

DIY/OPEN SHOP

We value our DIY shop hours immensely, but it is currently unwise to host them. Soon we will be announcing a Service & Repairs department so we can help keep your bike rolling smoothly. We recognize that doesn’t do much to help folks who relied on our Work Trade programs to keep rolling, so we’re making Service Vouchers available to help cover the costs of repairs for those who can’t afford it, click the link here to pay it forward.

DONATIONS of BIKES & PARTS

At this time, we are not accepting donations.  While we know may have bikes they are no longer using or have outgrown and want to give it a second life, we do not yet have all the cleaning supplies needed to accept them.  Please hold onto your items for a few more weeks and stay tuned for an update.

PROGRAMMING

We know many of you are anxious to get back in the shop as a volunteer and/or a program participant.  We are constantly monitoring the situation, evaluating options, and developing new opportunities. Again, please stay tuned.